If you encounter an issue with how 1Blocker works in Safari, please follow this guide to check all the settings that can affect our app's performance.
What can go wrong:
Ads suddenly started loading on a particular site.
Content blocking stopped working all across the web in Safari.
Ads came back after a system update.
What settings to check:
Every check below has one purpose -- making sure Safari lets 1Blocker apply its filters. The steps are slightly different depending on the platform, so these short instructions for iOS and macOS should help.
1. Turn on the 1Blocker extensions in Safari
Safari can only apply our filters once 1Blocker's extensions are switched on.
Turn on every 1Blocker entry you find in the list.
iPhone & iPad: Settings > Apps > Safari > Extensions
Mac: Safari > Settings > Extensions
2. Allow content blockers on every site
A content blocker can be switched on and still be disallowed in the system settings for the site you are reading.
iPhone & iPad: Settings > Apps > Safari > Settings for Websites > Content Blockers
Mac: Safari > Settings > Websites › Content Blockers
3. Switch the filters on in 1Blocker
Open 1Blocker, enable the filters on the main screen, then open each one and switch on everything in its Safari section. The steps are the same on every device.
👈 A note on the free version (tap to open it).
👈 A note on the free version (tap to open it).
If you are using a free version, only one top-level filter can be active at a time, so enable the one covering what you want blocked.
Support article: Free version vs. 1Blocker Premium.
4. Check the Allow List
Go to Custom Rules > Allow List in 1Blocker and make sure the site you are having trouble with is not on it. The route is the same on every device.
1Blocker Scripts
Additionally, it's worth making sure that the extension responsible for blocking advanced ads, 1Blocker Scripts, and its permission settings are set correctly, especially if you are encountering YouTube video ads.
Please review this guide for detailed instructions: Troubleshooting issues with 1Blocker Scripts.
What's next?
In case none of the above helps, please reach out to our team for detailed troubleshooting and support. We take all reports seriously and are always happy to help.
You can send us a message right from our Help Center, through the app, or through our email ([email protected]).