Troubleshooting

How to Make Sure That 1Blocker Is Enabled
This article explains what settings to check if you want to make sure that 1Blocker is turned on and ready to protect you. On iOS: The first thing to c...
Tue, 31 Aug, 2021 at 4:25 PM
A Website Doesn't Work Correctly
1Blocker consists of more than 120K filter rules that affect different parts of websites. In most cases, blocking rules work as expected, removing disturbin...
Sat, 18 Sep, 2021 at 4:09 PM
A Website Asks to Disable Content Blocker
Such websites make use of different anti-adblock services or use their own tools to make you disable your content blocker. As soon as they detect a content ...
Sat, 18 Sep, 2021 at 4:07 PM
Error Messages and Crashes
In most cases, 1Blocker works seamlessly, exchanging data with Safari with no issues. However, our app and the browser can throw several types of errors if ...
Sat, 18 Sep, 2021 at 2:27 PM
1Blocker Extensions Are Greyed out in Settings
If 1Blocker extensions appear greyed out in Settings > Safari > Content Blockers, it seems that you have some restrictions enabled on your iPhone. ...
Tue, 31 Aug, 2021 at 4:38 PM
Commonly Reported Current Issues
Here you can find a list of known issues related to content blocking on frequently visited websites. If you have a site to report, please browse the open is...
Tue, 31 Aug, 2021 at 4:40 PM
1Blocker Button Icon Color Changed in Safari 14
After upgrading to Safari 14, many of our customers noticed that 1Blocker's Safari extension icon turned accent tinted. It actually happened to all th...
Tue, 31 Aug, 2021 at 4:43 PM