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A website stopped working correctly
A website stopped working correctly
Updated over a week ago

1Blocker consists of more than 120K filter rules that affect different parts of websites. In most cases, blocking rules work as expected, removing disturbing content without any side effects. However, some websites may start showing unexpected behavior while trying to manage blocked components.

If you've noticed that a website behaves in an unusual way, please, make sure it is 1Blocker breaking the page:

  • turn off other content blockers;

  • ensure that the site works as expected if loaded without 1Blocker.

If you are sure that it is our app affecting the page, please report this issue to us, so we can test it on our end and start working on a fix if confirmed.

Here's how to report any issues or share your feedback:

  • using the report section from 1Blocker Safari extension (it's scrollable on macOS);

  • using the feedback buttons available in the app and our Safari extension;

  • via our email - [email protected];

  • via our Twitter.

Please, opt for built-in report and feedback buttons, if possible. It's the fastest and most convenient way of reporting sites because such messages automatically include page URL, device, and 1Blocker version.

Information to include:

Please, consider including the following information in your report.

  • describe as detailed as possible the steps to reproduce the issue;

  • include the link to the page you have issues with;

  • feel free to attach any screenshots showing what's wrong with the web page;

Some critical issues can make a website unusable. In this case, consider reloading it without content blockers (Quick access to content blockers in Safari) or temporarily whitelisting it (Allowing selected sites) while waiting for the fix.

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